Privacy notice

Who we are

This website is operated by GoodPartner Tech Creatives, Ronald Ngala Plaza, Second Floor, Nairobi, Kenya. For privacy enquiries, contact info@goodpartnertechcreatives.com.

What we collect

• Enquiry details: the name, business name, email address, phone number, service interest, budget range, preferred contact method and message you submit through our forms.
• Technical data: a shortened, hashed form of your IP address and basic request information, used for rate limiting, security and abuse prevention.
• Analytics data (only with consent): aggregate usage information if you accept analytics cookies. We do not use advertising trackers.

Why we collect it

• To respond to your enquiry and provide requested information or quotations.
• To deliver, support and improve our services.
• To protect the website against spam, abuse and security threats.
• To meet legal and accounting obligations where applicable.

Legal basis

We process enquiry data on the basis of your consent and our legitimate interest in responding to business enquiries. Where you become a client, processing is necessary to perform our contract with you. We handle personal data in line with the Kenya Data Protection Act, 2019.

How long we keep it

Enquiry records are retained for up to 24 months unless a business relationship begins, in which case records are kept for the duration of the relationship and any legally required period afterwards. Security logs are kept briefly and rotated.

Who we share it with

We do not sell personal data. We share information only with service providers necessary to operate the website and communicate with you (for example email delivery and hosting providers), and where required by law.

Your rights

Under the Data Protection Act, 2019 you may request access to, correction of, or deletion of your personal data, and may object to certain processing. Contact info@goodpartnertechcreatives.com. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner.

Cookies

This site uses a strictly necessary cookie for form security (CSRF protection) and, if you accept, a small number of analytics cookies. You can clear or block cookies in your browser settings; blocking necessary cookies may affect form submission.

Security

We apply reasonable technical and organisational measures to protect information, including encrypted connections, access controls and backups. No system is completely secure, and we cannot guarantee absolute security.

Changes

We may update this notice from time to time. The date at the top shows the latest revision.